Privacy Policy for BestFindStores.com

Effective Date: September 19, 2025

At BestFindStores.com, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or use our website, www.bestfindstores.com, including when you browse, purchase, sell, or interact with our services. By using our platform, you consent to the practices described in this policy, which is part of our Terms and Conditions.

If you have any questions about this policy, please contact us at privacy@bestfindstores.com or through our Contact page at www.bestfindstores.com/contact.

1. Information We Collect

We collect information to provide a seamless and personalized experience on our platform. The types of information we collect include:

1.1 Information You Provide

• Account Information: When you create an account (as a buyer or seller), we collect your name, email address, phone number, billing/shipping address, and payment information (e.g., credit card details or bank account for sellers).
• Seller Information: Sellers may need to provide additional details, such as tax identification numbers, business registration information, or proof of identity for verification.
• Order Information: Details related to your purchases or sales, including order history, product preferences, and shipping details.
• Communications: Information you provide when contacting our support team, submitting reviews, or using our messaging system.
• User Content: Product listings, images, reviews, or feedback you post on the platform.

1.2 Information Collected Automatically

• Usage Data: We collect information about your interactions with the platform, such as pages visited, search queries, items viewed, and time spent on the site.
• Device and Technical Data: IP address, browser type, operating system, device type, and other technical details.
• Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track user behavior, personalize content, and improve site functionality. You can manage cookie preferences through your browser settings.
• Location Data: Approximate location based on your IP address or shipping address to provide relevant product recommendations and shipping options.

1.3 Information from Third Parties

• Payment Processors: We receive limited information from payment providers to process transactions and verify payments.
• Third-Party Services: If you log in using third-party services (e.g., Google or social media accounts), we may receive basic profile information, such as your name or email.
• Analytics Providers: We use third-party analytics tools to understand user behavior and improve our services.

2. How We Use Your Information

We use your information to operate, improve, and personalize our platform. Specific uses include:

• Account Management: To create and manage your account, verify your identity, and provide access to buyer or seller features.
• Order Processing: To process purchases, facilitate payments, coordinate shipping, and handle returns or refunds per our Refund Policy (www.bestfindstores.com/refund-policy).
• Customer Support: To respond to inquiries, resolve disputes, and provide assistance per our Support Policy (www.bestfindstores.com/support-policy).
• Seller Operations: To enable sellers to list products, manage inventory, and process payouts per our Seller’s Policy (www.bestfindstores.com/seller-policy).
• Personalization: To recommend products, display relevant ads, or tailor content based on your preferences and browsing history.
• Analytics and Improvement: To analyze platform usage, monitor performance, and enhance user experience.
• Security: To detect and prevent fraud, abuse, or unauthorized access to the platform.
• Legal Compliance: To comply with applicable laws, regulations, or legal requests.

3. How We Share Your Information

We do not sell your personal information. We may share your data in the following circumstances:

• With Sellers: Buyers’ shipping and contact details are shared with sellers to fulfill orders.
• With Service Providers: We share data with trusted third parties who provide services such as payment processing, shipping, analytics, or customer support. These providers are contractually obligated to protect your data.
• For Legal Purposes: We may disclose information to comply with legal obligations, respond to government requests, or protect our rights, users, or third parties.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, with notice to you where required.
• With Your Consent: We may share your information for other purposes if you provide explicit consent.

4. Data Security

• Safeguards: We use industry-standard encryption (e.g., SSL/TLS) and security measures to protect your data during transmission and storage.
• Payment Security: Payment information is processed securely through trusted third-party providers and is not stored on our servers.
• Account Protection: You are responsible for keeping your account credentials confidential. Notify us immediately at support@bestfindstores.com if you suspect unauthorized access.
• Limitations: While we take reasonable steps to secure your data, no system is completely secure. We cannot guarantee absolute security against breaches or unauthorized access.

5. Your Choices and Rights

• Account Management: You can update or delete your account information through your account settings or by contacting us.
• Cookies: You can disable cookies via your browser settings, but this may limit some platform features.
• Marketing Communications: You can opt out of promotional emails by clicking the “unsubscribe” link or updating your preferences in your account. Transactional emails (e.g., order confirmations) cannot be opted out of.
• Data Access and Deletion: Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or restrict its processing. Contact us at privacy@bestfindstores.com to exercise these rights.
• EU/UK Residents: Under GDPR, you have additional rights, such as data portability and the right to object to certain processing. We comply with applicable data protection laws.

6. Data Retention

• We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, or resolve disputes.
• Inactive accounts may be deleted after 2 years of inactivity, unless required for legal or operational purposes.
• Order-related data is retained for at least 7 years to comply with tax and accounting laws.

7. International Data Transfers

• BestFindStores.com operates primarily in the United States. If you are located outside the U.S., your data may be transferred to and processed in the U.S. or other countries where our service providers operate.
• We ensure appropriate safeguards, such as Standard Contractual Clauses, for international data transfers to comply with applicable data protection laws.

8. Third-Party Links

Our platform may contain links to third-party websites or services not operated by us. We are not responsible for their privacy practices. Review their policies before sharing information.

9. Children’s Privacy

BestFindStores.com is not intended for users under 18. We do not knowingly collect personal information from children. If you believe we have collected such data, contact us immediately at privacy@bestfindstores.com.

10. Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on www.bestfindstores.com, and significant changes will be communicated via email or platform notifications. Continued use of the platform constitutes acceptance of the revised policy.

11. Contact Us

For questions, concerns, or to exercise your data rights:

• Email: privacy@bestfindstores.com
• Contact Form: www.bestfindstores.com/contact
• Phone: Available on the Contact page
• Help Center: www.bestfindstores.com/help

Thank you for trusting BestFindStores.com with your information. We are committed to protecting your privacy and providing a secure shopping experience.